Module I: KPIs Setting
1. Introduction to Performance Management
2. Type of Performance Appraisal
3. Importance of Performance Management
4. Performance Appraisal Components & Format
5. Keys in KPI Setting and Cascading
Module II: Performance Review and Evaluation
1. Regular Performance Review and Coaching – holding a
one-on-one meeting
2. Mid-Year and Year End Review Process
3. Evaluation and sign-off process
4. Effective performance review discussion
Module III: Performance Management & Rewards
1.Performance Result Force Ranking/Peer Review
2. Performance Result vs. Salary Increments
3. Performance Result vs. Bonus
4. Performance Result vs. Promotion
Module IV: Poor Performance Management
1.Performance Improvement Plan (PIP)
a. Format
b. Components
2. Performance Improvement Plan Process
3. How to conduct difficult conversation with poor
performer
4.Poor performer vs. disciplinary actions