Company Profile

  Company   The CENTER
  Type   Private Limited Company
  Employees   100<
  Location   Phnom Penh

The CENTER is one of the leading human resources service providers in Cambodia, operated since mid 2013. Our team consists of HR professional experts experienced with Multinational Corporations and NGOs. Our services include Recruitment, Training, HR Consulting and Outsorcing.

Contact Information

  Contact Person   The CENTER Team
  Phone   010 80 81 76
  Function   Human Resource
  Address   Office Building No. 128, Russian Blvd, Opposite Royal University of Phnom Penh

Service Center Manager

  Function   Management   No. of Hiring   3
  Salary   .   Location   Phnom Penh;
  Opening Date   02-Jul-2020   Closing Date   01-Aug-2020
Job Description
  • Work with management team to build cohesive and high motivated team
  • Achieve the Operation KPIs and business goals by communicating and providing full functional support to the Ground Operations management team
  • Liaise with local authorities such as Labor Department, Police Department and Customs Excise in meeting industry and authorities
  • Ensure the process between Service Center is in line with network standards and ensure operational practices and procedure are compliant with regional and network operations policies
  • Support the business acquisition process and provide after sales support in order to achieve revenue and profitability targets
  • Manage all customers’ inquiries and ensure high quality services provided
  • Ensure employees in Operations are trained and developed to meet business and succession needs
  • Achieve market leading transit time, data quality and service performance targets. Manage the measurement, monitoring and actions for improvement
  • Ensure that company meets/improves upon its regulatory and environmental obligations while actively leading initiatives to remove trade impediments
  • Ensure proper maintenance of the facility, equipment and infrastructure in accordance with regional guidelines and company image
  • Ensure Operations team remain within cost targets and seek means by which to manage costs whilst maintaining/improving service and productivity levels
  • Oversee Security practices to ensure policies and business needs are met.


Job Requirement


  • Bachelor Degree in Business Administration or related field is required
  • Fluent in Speaking/Reading/Writing English is required
  • Good Computer Skills: MS Word, Excel, Power Point, Internet Email
  • Flexible and confident & Sense of urgency
  • Have strong leadership skill with negotiation and organizational skill
  • Ability to work under pressure
  • Must have 3 years of working experience including a proven supervisory role.

How To Apply

Please send your CV to the contact person and e-mail below. No need to attach certificate at this stage. Only shortlisted candidates will be notified for interview.